IMPACT MEASUREMENT
Measuring change through stories and community voices
Impact Measurement was a core element of Voices for Change, helping partners understand and demonstrate the impact of International Voluntary Service through participatory research and community storytelling. Rather than relying only on quantitative indicators, the project used the Most Significant Change (MSC) technique to document how volunteering, creativity and environmental action influenced individuals and communities.
The stories collected throughout the project informed the development of educational resources, the Volunteer Rights Framework, advocacy recommendations and the project’s final Change Capsule.
Our Approach
Partners participated in two online training sessions introducing the Most Significant Change (MSC) methodology before applying it during Local Actions across the project. Using a common framework, they collected, selected and verified stories from volunteers, community members and partner organisations to better understand both the challenges faced and the changes experienced.
The project followed the five stages of the MSC process: defining domains of change, collecting stories, selecting the most significant stories and verifying the results before sharing them across the partnership.
Impact Measurement Hub
The Impact Measurement Hub brings together all of the training materials, guidance and documentation developed through Voices for Change. Whether you are learning the Most Significant Change (MSC) methodology for the first time or looking to strengthen your organisation’s approach to evaluation, these resources are freely available to support your work.
The Hub includes:
– Online Impact Measurement Training (videos and presentations)
– Most Significant Change (MSC) Guidebook
– Story Collection Form
– Impact Measurement Methodology
– Stories of Change Report
– Templates and supporting resources
Here you can find all the reference materials related to “Online Trainings”.
The documents are available for online consultation , or can be downloaded for offline use.
Impact Online Training
Impact Online Training I
Impact Online Training II
Here you can find all the reference materials related to “Story Report Form”.
The documents are available for online consultation, or can be downloaded for offline use.
Story Report Form
Journal Article – Stories as Indicators
Here you can find all the reference materials related to “Original Guidebook”.
The documents are available for online consultation, or can be downloaded for offline use.
Most Significant Change – Guide
Most Significant Change – Summary, INTRAC
Here you can find all the reference materials related to “Stories of Change Report”, organized according to their country.
The documents are available for online consultation, or can be downloaded for offline use.
Concrete Changes – Most significant stories
Using these Resources
The resources developed through Voices for Change are intended to support International Voluntary Service organisations, volunteers, educators and community groups in planning, implementing and evaluating projects using participatory approaches. They may be freely used and adapted for educational and non-commercial purposes with acknowledgement of the project and its partners.
Co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union. Neither the European Union nor the granting authority can be held responsible for them.
